HE06 $89,383 to $96,550 per annum plus an employer contribution of 17% superannuation applies.

Fixed term position until end of May 2025 (with potential to extend)

The Student Affairs Support Officer role is responsible for providing professional and effective administrative and operational support to Student Affairs, which sits within the broader Student Life area of the University.

This role is responsible for a range of administrative activities including receiving, acknowledging, collating and triaging student behaviour incident reports as well as student complaints and appeals.

You will collaborate with a diverse range of stakeholders across the University and contribute to process improvements that enhance the student experience and uphold University standards. Candidates with strong administrative skills that want to work in a values-driven, diverse, and inclusive culture are encouraged to apply.

To be successful you will need:

• Experience in providing a range of administrative services at a senior level, including preparing correspondence, managing records and data and identifying and analysing information and issues to support the development of practical solutions and recommendations.
• Excellent verbal and interpersonal and communication skills and the ability to liaise and develop key relationships with a diverse range of stakeholders, including providing support and advice.
• A good working knowledge of recordkeeping and file management practices.
• Knowledge of University of Adelaide policies, procedures, and experience with both domestic and international tertiary student issues.
• Excellent research, analytical and writing skills with strong attention to detail to enable analysis of relevant information and data and the provision of high-quality reports.
• Proven ability to work positively and effectively in a supportive team environment.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities. 

Learn more at: adelaide.edu.au/jobs

Your division's broader role

The Division of Academic and Student Engagement drives the University's strategic activities in relation to learning and teaching. This includes ensuring all Adelaide students have a quality experience, and investing in our academic staff's professional development.

Learn more at: adelaide.edu.au/dase/division-leadership

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

Applications close 11:55pm, 20 January 2025.

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information

For a confidential discussion regarding this position, contact:

Michael Physick
Manager, Student Affairs
P: +61 (8) 3133191
E: michael.physick@adelaide.edu.au

You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 

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