(HEO4) $46.74 per hour plus an employer contribution of 11.5% superannuation applies.

Various shifts available for different durations between the working hours of Monday-Friday 9:00am-5:00pm, in an in-person, on-campus setting. Multiple opportunities available immediately, with an expected duration of 12 months.

Seeking expressions of interest for casual Future Student Advisors within the Future Students Team. If you are passionate about building relationships with student bodies and enjoy working in a team environment, we want to hear from you.

The Future Student Advisor provides exceptional customer service to future students in a multi-channel service environment with limited hand-off to ensure optimal customer experience. Working under general direction, they will provide a consistently high level of response to domestic and international prospects seeking information on programs or services (e.g. accommodation) at the University of Adelaide. The Future Student Advisor will seek to form relationships with subject matter experts in faculties and other University teams, re-directing specialist enquiries where appropriate.

To be successful you will need:

• An ability to be flexible in regard to working location, such as traveling to and working from various University campus’, including but not limited to, our North Terrace Campus and the University of South Australia’s City West Campus Buildings.
• Demonstrated experience and commitment in delivering customer-centric service
• Ability to learn new systems and adopt to new technologies
• The ability to work effectively across multi-service channels to meet demand and the student lifecycle.
• Experience in high pressure, high demand environments.
• Strong attention to detail and excellent writing skills.
• Demonstrated ability to promote the organisational values of integrity, respect, collegiality, excellence and discovery, and a commitment to positively comply with the associated behaviour expectations.
• Working knowledge of relevant University systems, including CRM, would be an advantage (desirable).

This position requires a valid Working with Children Check.

The path to Adelaide University

We are on an exciting path to Adelaide University as we prepare to open our doors in January 2026. Adelaide University will combine the strengths of the University of Adelaide and the University of South Australia, and we are dedicated to creating an accessible and future-focused educational powerhouse that fosters economic and social wellbeing through ground-breaking research and innovative teaching. You can learn more about Adelaide University HERE and more information will be provided throughout the recruitment process.

Your division's broader role

The Division of External Engagement is committed to the University’s growth ambitions through best practice marketing, the generation of international opportunities, and the forging of deep industry, media and alumni connections.  

Learn more at: https://www.adelaide.edu.au/external-engagement/

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a resume and upload a document that includes your responses to all of the Selection Criteria (the dot points listed under ‘to be successful you will need') to be considered for this opportunity.

Applications close 11:55pm, 3 April 2025.

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information

For a confidential discussion regarding this position; contact:

Jennifer Chen
Team Leader, Future Student Enquiries
P: +61 (8) 8313 3108
E: jennifer.chen@adelaide.edu.au

The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 

Apply now