(HEO5) $80,118 - $89,085 salary scale per annum plus an employer contribution of 17% superannuation.

Continuing – Full Time position.

The Division of External Engagement Division supports the growth and success of the University through the development of partnerships and delivery of engagement programs that enhance reputation, grow revenue, and create positive, lasting change in the communities where the University engages. The Division oversees strategy and delivery of the University’s key services in domestic and international student recruitment, admissions, global engagement, alumni relations and philanthropy, media and corporate communications and industry and government partnerships and volunteers, among many others.

Working under general direction, the Admissions Operations Officer will contribute to the admissions function within the designated team in Admissions Operations. This position is responsible for a broad range of tasks involved in the application and admission process for programs with non-standard admission requirements. These include ensuring accurate information is available to students, providing assessment outcomes to other admissions teams for applicants seeking admission to the University of Adelaide. The position also provides support in response to admission events and periods of high-volume application processing. The incumbent will work closely with the other Admissions Operations teams, Recruitment and Future Student Engagement teams to ensure admission transparency requirements are met and admission processes and decisions are both transparent and academically defensible.

To be successful you will need:

• Demonstrated ability to quickly learn and apply complex processes, systems, and policies, with prior experience or knowledge of admissions processes (domestic or international) considered an advantage.
• Highly developed organisational skills and initiative, including the ability to prioritise tasks, meet deadlines, and maintain strong attention to detail in a complex and fast-paced environment.
• Exceptional customer service and interpersonal skills, including effective communication and consultation with a diverse range of stakeholders.
• Proven ability to interpret and apply policies, procedures, and legislative requirements, providing timely and accurate advice to students and stakeholders.
• Advanced technical skills, including proficiency in Microsoft Excel and information systems for maintaining records, data analysis, and reporting.
• Ability to work both autonomously and collaboratively as part of a team, with a focus on fostering positive and inclusive team dynamics.
• Commitment to upholding organizational values of integrity, respect, collegiality, excellence, and discovery, and compliance with associated behavioural expectations.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-caliber people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavor - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behavior Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.

Learn more at: adelaide.edu.au/jobs

Your division's broader role

The Division of External Engagement is committed to the University’s growth ambitions through best practice marketing, the generation of international opportunities, and the forging of deep industry, media and alumni connections.  

Learn more at: https://www.adelaide.edu.au/external-engagement/

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

Applications close 11:55pm, Monday 3 February 2025.

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information

For a confidential discussion regarding this position; contact:

Clement Low
Team Leader, Admissions Operations (Health)
P: 61 (8) 8313 5877
E: Clement.Low@adelaide.edu.au

You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 

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