Manager Counselling Support

Job no: 514489
Work type: Continuing - Full-time
Campus: Adelaide
Categories: Student Services and Learning support, HEO9

Apply now

HEO9 $128,217 to $137,173 per annum plus employer contribution of 17% superannuation.

Full time, continuing position - available immediately.

The University of Adelaide is a large and successful University in Australia's Group of Eight research intensive universities, distinguished by its international reputation and commitment to innovation and excellence in research and teaching. 

Under broad direction, the Manager Counselling Support is responsible for the operational and strategic leadership of Counselling Support, including the operational management of Generalist and Specialist Counsellors, Triage and Administrative staff, ensuring the provision of a comprehensive, responsive, and effective Counselling service to all enrolled students at the University. This role is accountable for services provided to students at risk and will play a pivotal role in managing critical incidents and emergency responses.

In this rewarding role, you will provide valuable contribution to the ongoing strategic development of Counselling Support, during a time of considerable institutional and sector change. You will initiate strategic projects to develop and promote counselling services across the university and will provide expert advice on student mental health and wellbeing to shape future student service modelling. This is a fantastic opportunity to be influential in the development of resources and the evolution of processes to promote positive student health and wellbeing outcomes.

To be successful you will need to: 

  • Ensure a safe work environment and compliance with University HS&W policies and legislation.
  • Lead the professional staff in all aspects of people management including providing guidance, support and development.
  • Enable the team to deliver the business outcomes effectively and efficiently as practicable and promote continuous improvement.
  • Ensure a student centric service culture is applied within professional service.
  • Ensure timely completion of PDRs including development plans for direct reports and provide ongoing feedback on their work performance.
  • Provide induction to new staff members.
  • This position requires a valid Working with Children Check.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities. 

Learn more at:

Your division's broader role

The Division of Academic and Student Engagement drives the University's strategic activities in relation to learning and teaching. This includes ensuring all Adelaide students have a quality experience, and investing in our academic staff's professional development.

Learn more at:

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the "Apply" button to be taken through to the online application form. Please submit an updated resume and an expression of interest letter no longer than 3 pages, addressing the selection criteria.

Applications close 24th of July 11.55pm.

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information

For further information regarding this position, contact:

Vicki McCoy
Associate Director Wellbeing & Access, Student Life

The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 

Download the Position Description Apply now

Applications close:

Refer a friend

Back to search results

Job search

Filter results

Work type