Student Services Officer

Job no: 511488
Work type: Fixed term - Full-time
Campus: Adelaide
Categories: Administration, Project Management and Project Support, Student Services and Learning support, External Engagement, HEO6, Business Development, Learning, Enhancement and Innovation, Future Students

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HEO6 $82,879 to $89,525 annum plus an employer contribution of 17% superannuation applies.

12 month fixed term position, open to Aboriginal and/or Torres Strait Islander people only.

Exciting opportunity to make a difference to the lives of Aboriginal and Torres Strait Islander students.

The Student Services Officer works under general direction of the Student Experience Manager to develop and implement a broad range of strategies designed to encourage Aboriginal and Torres Strait Islander students to attend the University of Adelaide. The position provides specialist advice and support both academically, professionally and pastorally to ensure the successful retention, progression and graduation of Aboriginal and Torres Strait Islander students.

To be successful you will need:

  • Experience in working with Aboriginal and Torres Strait Islander people, communities and agencies. 
  • An understanding of Aboriginal and Torres Strait Islander culture and ability to communicate effectively with Aboriginal and Torres Strait Islander people including knowledge of the social issues likely to impact Aboriginal and Torres Strait Islander higher education students.
  • Knowledge of higher education policies, programs and resources available to Aboriginal and Torres Strait Islander students.
  • Knowledge of the broad range of services students may access while studying at University.
  • Demonstrated experience in the delivery of education programs and activities.

This position requires a valid Working with Children Check.

Pursuant to section 65 of the South Australian Equal Opportunity Act 1984 and the University of Adelaide’s Aboriginal and Torres Strait Islander Employment Strategy, applications are invited from Aboriginal and/or Torres Strait Islander people only.

Enjoy an outstanding career environment

The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.

It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.

Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.

We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.

In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities. 

Learn more at:

Your division's broader role

The Division of Academic and Student Engagement drives the University's strategic activities in relation to learning and teaching. This includes ensuring all Adelaide students have a quality experience, and investing in our academic staff's professional development.

Learn more at:

If you have the talent, we'll give you the opportunity. Together, let's make history.

Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a cover letter, resume, and upload a document that includes your responses to all of the selection criteria for the position as contained in the position description or selection criteria document.

Applications close 11:55pm, 29th March 2023.

The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.

For further information

For a confidential discussion regarding this position, contact:

Renee Johnson
Acting Manager Wirltu Yarlu/ Senior Policy and Project Officer Wirltu Yarlu Aboriginal Education

You'll find a full position description and/or selection criteria below: (If no links appear, try viewing on another device)

The University of Adelaide is an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application. 



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