(HEO4) - $71,460-$78,326 per annum plus an employer contribution of 17% superannuation applies.
Fulltime 12-month fixed term position.
An exclusive role has opened up to join the library team within the Division of Academic & Student Engagement in a fulltime capacity, located in the iconic Barr Smith Library.
The University of Adelaide is a large and successful university in Australia's Group of Eight research intensive universities, distinguished by its international reputation and commitment to innovation and excellence in research and teaching.
The University Library provides resources, services and spaces that enable and support staff and students to achieve success in their research, teaching and learning. These activities include collection development and management, both physical and electronic; services associated with the discovery of, access to and use of information resources; provision of flexible study spaces and guardianship of special and heritage collections. Services and resources are provided online and from the physical locations of the Barr Smith Library, the Sir John Salmond Law Library and libraries at Waite and Roseworthy campuses.
We are looking for a positive natured team player to join the library team in the capacity of the Senior Library Officer, who will provide support to the delivery of Library services in person across sites and online. The role is responsible for customer-focused service, attending to routine and more complex enquiries received as part of the Ask Library Service. The successful candidate will also be responsible for supervising assigned staff in relation to specific tasks and coordinating small projects and process improvements.
To be successful you will need:
- Demonstrated customer services skills, taking pride in providing solutions and delivering outstanding service.
- Exceptional written, verbal and interpersonal communication skills, coupled with maturely developed time management and organisation skills.
- Proficient in operating in and adapting to different technology systems and platforms.
- A natural willingness to help and a demonstrated ability in providing outstanding frontline customer service in a timely manner through various modes, including via phone, email, online chat and in person enquiries.
- Executing a high level of accuracy and attention to detail when working on complex tasks to their completion and using professional discretion to escalate as required.
- An ability to be flexible in regard to working location, such as traveling to and working from other University of Adelaide libraries as required.
The path to Adelaide University
We are on an exciting path to Adelaide University as we prepare to open our doors in January 2026. Adelaide University will combine the strengths of the University of Adelaide and the University of South Australia, and we are dedicated to creating an accessible and future-focused educational powerhouse that fosters economic and social wellbeing through ground-breaking research and innovative teaching. You can learn more about Adelaide University HERE and more information will be provided throughout the recruitment process.
Enjoy an outstanding career environment
We offer a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaboration - offers you vast scope and opportunity for a long, fulfilling career.
It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.
Our culture is one that welcomes all and embraces diversity consistent with our Staff Values and Behaviour Framework and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.
We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.
In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high-quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.
Learn more at: adelaide.edu.au/jobs
Your division's broader role
The Division of Academic and Student Engagement drives the University's strategic activities in relation to learning and teaching. This includes ensuring all Adelaide students have a quality experience, and investing in our academic staff's professional development.
Learn more at: adelaide.edu.au/dase/division-leadership
If you have the talent, we'll give you the opportunity. Together, let's make history.
Click on the ‘Apply Now’ button to be taken through to the online application form. Please ensure you submit a resume, as well as a cover letter addressing your suitability and experience for the position, referring to the selection criteria, in no more than 2 pages.
Applications close 11:55pm, 12 March 2025.
The University reserves the right to close this advertisement before the closing date if a suitable candidate is identified.
For further information
For a confidential discussion regarding this position, contact:
Rachel Clements
Senior Manager, Client Services | University Library
P: +61 8302 4537
E: rachel.clements@adelaide.edu.au
You'll find a full position description below.
We are an Equal Employment Opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Female applicants, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.
Download the Position Description Apply now
